Get Help

One of our practitioners will take your details and ask you some questions about the domestic abuse you are suffering or have suffered in the past.  We will assess the level of risk you are at so that we can offer the appropriate support.  We can then give you help and advice, including any help with safety planning.  We will offer you an appointment if needed for emotional and further practical support which can be regular and ongoing depending on your circumstances.

We can meet with you at an agreed location in the community near to your home, often coffee shops or libraries, or local drop in centres.

Online services and social media should be open and safe for everyone to use. We know that perpetrators of domestic abuse often use online tools to abuse their victims.

Below is information about how to keep yourself safe online and cover your tracks.

We work in partnership with Essex Compass who have specialist domestic abuse practitioners available to answer your call, offer you advice and connect you with the support you need.  They will be able to talk to you about your situation, give you some initial safety advice and they will then refer you to the best service to support your needs.

Once we receive your information, our practitioners will contact you to talk through how we can support you and to arrange a meeting if that is what you would like and it’s safe for you.

You can call us directly on 01206 500585 and select the ‘duty’ option.

We have a webchat function available during normal working hours in the week, where are our practitioners are available to chat with you online via our website.  Outside these hours you can leave us a message so that we can get back to you.  Please do remember to tell us the safest way (& time) that we can contact you the next day.  You can just click on the webchat icon that will be on the bottom right corner of all of our webpages.