Our Values

Courageous

• We are brave and have strength for the people we support.
• We empower them to have a voice and where they are unable, we will speak the truth and advocate on their behalf.

Trustworthy

• We will develop trusting relationships, providing an emotionally and physically safe environment for the people we support.
• We will be honest, respectful, and reliable.
• We will always do the right thing and do what we say we will.

Inclusive

• We are diverse, welcoming, approachable, and inclusive as employers, service providers, and people.
• We promote unity, fairness, and respect; challenging ourselves to remove barriers and ensure equal access for those who might otherwise be excluded or marginalised.

Responsive

• The people we support are at the heart of all we do.
• We ensure the support we provide is flexible and tailored to the needs of individuals. We are collaborative, understanding, compassionate, and sensitive.

Exceptional

• We are proud to be experts in our field, striving to always be the best we can be, to innovate, lead, and to exceed expectations.
• We are committed to developing and skilling our staff to the highest standards and to being generous with our knowledge to increase awareness and understanding across our partner organisations.

Communication

• We value each other’s knowledge and opinions and understand the benefits of positive and constructive communication.
• We listen and hear each other, adapting our style and language to the needs of the individual.

Teamwork

• We value and respect each other and celebrate our differences.
• We know that we are always stronger, happier, and more effective when we work together. We strive to always support each other and learn from each other.

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